Family Support Services

Need support in applying, renewing, or addressing issues regarding public benefits, health coverage, and more? Our team is here to help! We provide support in English and Khmer with supplemental support in Lao and Spanish.

Appointment is preferred. Walk-ins are welcomed.

WELCOME

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PECO’s Customer Relief Fund

Support in English, Khmer, Lao, Spanish

Call to make an appointment:
267-718-1459

Visit Us:
Satellite Office | M,W,F 10am-4pm
320 Oregon Ave. Phila, PA 19148

North Office | T,TH 10am - 4pm
5412 N. 5th St. Phila, PA 19120

United Way is administering a new $10 million PECO Customer Relief Fund, made possible by a one-time charitable donation from Exelon, PECO’s parent company. PECO customers will be able to apply for the PECO Customer Relief Fund (CRF).

Eligible PECO customers will be able to receive $500 in the form of credits to their PECO account to go towards heating and cooling bills, including electricity and natural gas.

Eligible customers include limited and moderate income PECO customers.

Applications will open on August 4, 2025. Learn more about full eligibility details and information on how to apply for assistance on PECO's website.

Learn More

Locations and Hours
North Philadelphia Office (Main)
5412 N. 5th Street, Philadelphia, PA 19120
Tuesdays and Thursdays: 10:00 AM - 4:00 PM

Oregon Satellite Office
320 Oregon Avenue, Philadelphia, PA 19148
(Right Entrance)
Mondays, Wednesdays, and Fridays: 10:00 AM - 4:00 PM

*Hours of operation may vary. Please contact us before visiting our offices/program locations.

To Schedule An Appointment:
Call or Text: 10:00 AM - 6:00 PM
(267)718-1454 | (267)718-1459
(267)586-5804 | (267)586-8320

Case Management Services & Community Health Initiative
Most services are provided free of charge!

On-site Interpretation

Mail/Document Reading

Healthcare Navigation & Support

Applying and Renewing Health Insurance
Scheduling Appointments
Health-Related Educational Workshops and Classes
Annual Community Health Fair and Screening Events

Cash Assistance

Temporary Assistance for Need Families (TANF)

Utility Assistance

Customer Assistance Program (CAP)
Low-Income Home Energy Assistance Program (LIHEAP)
Low Income Household Water Assistance Program (LIHWAP)
Customer Responsibility Program (CRP)
Water Revenue Assistance Program (WRAP)
Tiered Assistance Program (TAP)

Food Assistance

Supplemental Nutrition Assistance Program (SNAP)
Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)

Other Services

Housing Subsidies
Tax Relief Programs
Property Tax/Rent Rebate Programs ($25 charge)
Early Learning Benefits
Social Security Benefits
Unemployment Compensation
Subsidized Transit Benefits
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